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Guardrails

Rules

Make conditions, actions and blocking rules readable to control the assistant limits.

Rules

Status

0

Existing rules are preserved.

Actions

4

Business actions available without changing contracts.

Create

New rule

Existing CSV fields are preserved to avoid changing business logic.

Reference

Available conditions and actions

Conditions

  • Categories
  • Keywords
  • ForbiddenWords
  • ForbiddenEmojis
  • MaxReplyLength
  • PostTypes
  • BrandMentions
  • SensitiveSubjects
  • AutomationLimits

Actions

  • Human validation
  • Escalate
  • No response
  • Limited automation

Existing rules

No rules

Add rules to route comments to review, escalation or no response.